Shipping policy
Shipping Policy – Pakistan
1. Shipping Methods We offer multiple shipping methods across Pakistan to ensure your order reaches you quickly and safely. Our available carriers include:
- TCS
- Leopard Courier
- Pakistan Post
- Other local courier services
2. Delivery Times
- Urban Areas: Orders typically arrive within 2-5 business days.
- Rural Areas: Delivery may take 5-7 business days depending on the location.
Please note that delivery times may vary based on weather conditions, public holidays, or unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated based on the weight of the package and the delivery address.
- Free shipping may be available for orders above a specific amount (e.g., PKR 5000).
4. Order Processing Orders are usually processed within 1-2 business days. Please note that orders placed on weekends or holidays may be processed on the next business day.
5. International Shipping Currently, we only ship within Pakistan. For international orders, please contact our customer service team for additional information.
6. Tracking Your Order Once your order is shipped, you will receive a tracking number to monitor the status of your shipment. You can track your order through the courier's official website or contact our customer service for assistance.
7. Shipping Restrictions
- We do not deliver to P.O. Boxes.
- Certain remote areas may not be eligible for standard shipping.
8. Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your package. We will assist you in filing a claim with the courier service.
9. Customs and Duties For local deliveries, no additional customs duties apply. Any applicable taxes or duties (if any) will be included in the final price of the order.